Privacy Policy

Graham's Fish & Chips ("we", "us", "our") operates this website to let customers place collection orders from our shops in Moira (15a Main Street, Moira, BT67 0LE) and Aghalee (7 Lurgan Rd, Aghalee, Craigavon, BT67 0DD). We are the data controller for the personal information you provide through this site.

For any privacy questions or requests, contact us at info@grahamsfishandchips.co.uk.

• Order details: your name, phone number, email address, chosen collection time and any notes you add.
• Order history: the items you order, order totals and dates, so we can prepare and manage your order.
• Marketing preference: whether you have opted in to receive offers and updates by email.
• Payment information: card payments are handled securely by Stripe. We do not see or store your full card details.

• To take, prepare and manage your collection order.
• To send you an order confirmation and receipt by email.
• To contact you about your order if needed.
• To send marketing emails and offers — only if you have opted in.

Our lawful bases are performance of a contract (to fulfil your order) and, for marketing, your consent, which you can withdraw at any time.

We only share your data with trusted providers who help us run the service:

• Stripe — to process card payments securely.
• Our email provider — to send order confirmations and, if opted in, marketing emails.

We never sell your personal data to third parties.

We keep order records for as long as needed to run the business and meet legal/accounting obligations. Marketing contacts are kept until you unsubscribe.

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Ask us to correct or delete your data.
• Withdraw marketing consent at any time — use the "unsubscribe" link in any marketing email.
• Complain to the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these, email info@grahamsfishandchips.co.uk.

We use a small number of cookies and similar technologies. See our Cookie Policy for details on what we use and how to manage your choices.